White Paper PSD2 : Challenges and opportunities for banks in corporate banking

PSD2 provides the legal framework for digital payments services

The Payment Service Directive 2 (PSD2) extends the framework of the original directive with the explicit aims of promoting competition in payments. The directive recognises the increasing digitalisation of the financial sector, as well as the emergence of new market participants and service providers. Innovative services, especially for mobile and online payments business, are to be promoted. Equally important is the creation of a defined legal framework for providing account information and payment initiation services, including regulation of third party payment services providers. This creates the legal basis for FinTechs and other market players to deliver innovative solutions and compete with the banks for client payment services.

Key topics within PSD2 are innovation, security and consumer protection:

• To provide a basis for innovative initiatives, banks are required to offer an interface for their clients and third parties, allowing access to the account data of their clients ("Access to Accounts").
• To ensure sufficient levels of security, strong customer authentication is mandatory, as well as standards for secure communication and personal protection.
• Consumer rights are strengthened through transparent liability rules for non-authorised payments (traceability) and further measures, e.g. for revoked direct debits.

We have ready solutions available which ensure that banks can meet the requirements resulting from PSD2. At the heart of this is the MultiCash Communication Platform which is designed as an omni-channel platform with fully integrated multibanking functionality.

• A new "Access to Accounts" interface can be implemented seamlessly as an additional parallel communication channel. All master data, dynamic data and user permissions are used uniformly across all channels and processes as before. The existing workflows for processing and forwarding of payments to the backend system remain unchanged.
• For Secure Customer Authentication, a range of proven options is available, from digital signatures to a mobile signature app.

In this way, the new interface forms an integral part of our omni-channel strategy, allowing services to be offered across all channels and client segments.

Detailed information on PSD2 can be found in our White Paper, which describes the effects of the new regulations on the banking world and summarizes potential technological solutions. In addition, the White Paper outlines the strategic opportunities for the banks to exploit the business potential from the changes.

For Bank staff only : To receive your personal copy of the White Paper, please use the contact form.

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